Cancellation and Refund
Please note: once your transfer is credited, the operation cannot be cancelled and funds cannot be refunded.
After your transfer is credited to the specified payment details, it is not possible to cancel the operation or return the funds. This is due to the specifics of payment systems and the irreversible nature of cryptocurrency transfers.
Key reasons no cancellation
your request may be processed and completed automatically;
cryptocurrency transfers are irreversible and cannot be cancelled;
credited funds are automatically applied and used to complete the exchange.
Important before payment
Before confirming and paying, carefully check all details:
recipient details accuracy;
selected exchange direction;
transfer amount.
If you notice an issue before sending funds or have any doubts, contact support urgently. We will help verify the details and advise you on the correct steps.