Processing Times
Timeframes depend on the selected exchange direction and the operating rules of banks or payment systems.
The time it takes for funds to be credited depends on the selected exchange direction and the operating rules of banks or payment systems.
Key timeframes time
Bank cards — transfers usually take from 5 to 65 minutes.
In some cases, the timeframe may increase up to 3 business days due to internal bank checks or technical delays.
Cryptocurrency transfers depend on the transaction confirmation speed on the network. The required number of confirmations may vary depending on the selected currency.
Good to know status
Funds are sent immediately after your payment is credited to our details.
After the transaction is completed, the request receives the status “Completed”. This means the money has been sent to the specified details and is then awaiting processing by the bank or payment system.
If the funds have not been credited within the stated timeframes, contact our support team immediately. We will check the transfer status and help clarify the details with the payment system or bank.